How to order

CONSULTATION PERIOD:
This is the period of time spent discussing your order before making the purchase. Flower samples could be ordered during this time.

PRODUCTION TIMES:
Since our items are made from scratch after purchase, they require time for production. The time for production can range from 2 weeks to 6 weeks or more (not including the consultation period) and depends on the size of your order, flower stock and how booked we are with orders. We recommend placing an order as far in advance as possible so you are able to reserve flower stock and secure order preparation time. If rush delivery is needed, please contact us before making a purchase, and we'll see if we can help in any way.

THE ORDERING PROCESS:
We advise all customers to get samples of materials to be used in their order, for color and quality approval, before making a purchase. Kindly see the ordering steps below for more on samples. If you should choose to buy an item from one of our online stores without first getting samples, you agree that you understand that the size, color and quality may or may not meet your unique satisfaction. Sizes cannot be exact and will vary by half inch to an inch. You also agree that you understand our products are handmade and made-to-order, and due to this there is a no exchange, no return policy.

All sizes listed in descriptions are approximate. Items can be made larger/fuller upon request, with the purchase of additional materials, if available.

Standard size, round shape, bridal bouquets range from 10 inches wide and up according to bride's preference. Body measure should be taken into consideration when selecting floral item sizes. Round shape bouquets for maid of honors, bridesmaids etc, typically range about 8-9 inches wide or fuller upon request. Kindly keep this in mind when placing order.

5 STEPS TO PLACE AN ORDER FOR MULTIPLE ITEMS OR WEDDING PACKAGE:

STEP 1 - Designer availability
Contact us for designer availability and open dates for order creation.
Let us know:

  •  your need-by date

  • floral needs

  • item list

  • general design ideas

  • flower types and colors

  • Pictures could be sent for design inspiration.


​STEP 2 - Get a flower quote from us
If your order could be accommodated, we'll need to know:

  • Your preferred order delivery date, which should be 3 weeks or more before your need-by date, in case of delays.

  • Confirmation of items needed and quantity of each.

  • Notes on any customizations.

  • The preferred ribbon color (if any) for items.


STEP 3 - Getting samples
A sample pack would include 1 sample of each flower, in each color and ribbon swatches (if any) that are to be used in creating your bouquets, boutonnieres, corsages or floral arrangements. Prices for sample flowers range from 3.00 to 20.00 or more, plus the shipping cover of 11.00 for a small, 1 pound box.
​Small bridesmaid or toss bouquets, boutonnieres or corsages are also available for purchase as a sample. Please tell us your preference. The shipping cover would be 15.00 if ordering a small bouquet.
​Sample orders require 1-2 weeks to gather or prepare, package and ship. A payment link would be emailed to order.
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STEP 4 - Booking the order
Having discussed the design details, accepted our flower quote and approved your samples, we are now ready to prepare an order invoice/listing and send you the link to pay for and book the order.

​STEP 5 - Photoshoot and shipping consent.

  • Dates quoted for order shipment would be honored for 14 days and are only valid after order is booked.

  • Pictures or videos of your order would be digitally provided approximately two weeks before shipping.

  • Any errors with the designs could be corrected at this time.

  • Photo shoot date for your pictures and ship date for your order are estimated.

  • Ship date is subject to change by an additional 5 to 10 business days if changes are to be made to the order. Customers assume full responsibility for delayed shipments with the request of adjustments.


Your items would be designed as close as possible to our product images.
The colors would be as described in the listing description and title, or they would be the same as the pre-approved samples you got. If samples were not received, please be mindful that colors of the products will vary in reality due to the variations of your room lighting in comparison to ours when taking photos of products and the color settings of electronic devices.